Customer Support Representative Jobs 2025 – Karachi

Customer Support Representative 2025 – Karachi

Are you a people person with excellent communication skills? A career as a Customer Support Representative (CSR) in 2025 offers a fantastic opportunity to help customers, solve problems, and grow professionally. Companies across industries are hiring CSRs to handle inquiries, provide product support, and ensure customer satisfaction—whether remotely or on-site.

As a Customer Support Representative, you’ll be the frontline voice of the company, assisting customers via phone, email, or live chat. Strong problem-solving skills, patience, and a positive attitude are key. Many roles offer flexible hours, training, and career growth, making this an ideal job for freshers and experienced professionals alike. If you enjoy helping others and thrive in fast-paced environments, this could be the perfect role for you!

Customer Support Representative Details

CategoryDetails
Organization NameLeading Retail & Tech Companies
Post NameCustomer Support Representative
GenderMale/Female/All
Age Limit18 – 35 Years
EducationHigh School Diploma or Equivalent
DomicileOpen for All Locations
Apply ProcedureOnline Application
Vacancy LocationRemote & On-Site (Multiple Cities)

Customer Support Representative Vacancies List

  1. Remote Customer Support Agent
  2. In-House CSR (Office-Based)
  3. Technical Support Representative
  4. Bilingual Customer Service Rep
  5. E-Commerce Support Specialist

About Customer Support Representative

Customer support roles in 2025 are evolving with technology, offering more remote opportunities and AI-assisted tools to enhance efficiency. Companies value empathetic, tech-savvy professionals who can handle customer concerns while maintaining brand reputation.

This role is perfect for those who enjoy problem-solving, multitasking, and working in dynamic environments. With competitive salaries, bonuses, and career advancement opportunities, becoming a Customer Support Representative is a smart career move in today’s digital world.

Top Companies in Karachi Hiring Customer Support Representatives

1. TELUS International Pakistan

  • Positions: Customer Support Agent, Chat & Email Support
  • Location: Karachi (On-site & Remote Options)

2. Techlogix (Partnered with Global Clients)

  • Positions: CSR, Technical Support Representative
  • Location: Karachi (Clifton, DHA)

3. ibex (Formerly TRG Global)

  • Positions: Customer Service Executive, Call Center Agent
  • Location: Karachi (Gulshan, Korangi)

4. S&P Global (Formerly IHS Markit)

  • Positions: Client Support Associate
  • Location: Karachi (Bahria Town)

5. Vopium (Call Center Solutions)

  • Positions: CSR, Outbound Sales Agent
  • Location: Karachi (Gulistan-e-Jauhar)

6. Transcom Pakistan

  • Positions: Customer Care Officer, Bilingual Support
  • Location: Karachi (Shahrah-e-Faisal)

7. Sutherland Global Services

  • Positions: Customer Support Executive (International Clients)
  • Location: Karachi (Korangi Creek)

8. Mindbridge (BPO Services)

  • Positions: Inbound/Outbound CSR
  • Location: Karachi (Clifton)

9. Afiniti (AI-Based Customer Support)

  • Positions: Customer Success Associate
  • Location: Karachi (DHA)

10. Alibaba Daraz Pakistan

  • Positions: Customer Service Agent (E-Commerce)
  • Location: Karachi (Multiple Offices)

Also Check: Call Center Jobs in Karachi 2025 – Night Shift Available

Eligibility Criteria for Customer Support Representative

To apply for Customer Support Representative Jobs 2025, candidates should have:

  • Education: Minimum high school diploma (degree preferred but not mandatory).
  • Experience: Freshers welcome; prior experience in customer service is a plus.
  • Skills: Strong communication, problem-solving, and basic computer knowledge.
  • Age: Between 18–35 years (flexible for experienced candidates).
  • Language: Fluency in English (additional languages are advantageous).

This role is open to all genders and locations, with remote and on-site options available.

Benefits Customer Support Representative

  • Flexible Work Hours (Remote & Hybrid Options)
  • Competitive Salary + Performance Bonuses
  • Career Growth & Training Programs
  • Health & Wellness Benefits
  • Positive Work Environment

Required Documents

  • Resume/CV (Highlighting customer service skills)
  • Cover Letter (Optional but recommended)
  • ID Proof (Aadhar, Passport, or Driver’s License)
  • Educational Certificates (High school/degree)
  • Experience Letters (If applicable)

Ensure all documents are scanned and uploaded in PDF format for a smooth application process.

How to Apply for Customer Support Representative

  • Visit the
  • Click “Apply Now” and fill in your details.
  • Upload your resume & required documents.
  • Submit the application before the deadline (30th Nov 2025).
  • Wait for confirmation email with further instructions.

FAQs

Can I apply without prior experience?

Yes! Many companies provide training for freshers.

Are remote CSR jobs legitimate?

Absolutely! Reputable companies offer verified remote roles.

What’s the average salary for a CSR?

Entry-level roles start at $25K–$40K annually, with growth potential.

Is this job stressful?

It can be fast-paced, but good companies provide support and breaks.

How soon will I hear back after applying?

Most companies respond within 2–3 weeks.

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